HJ
Heather J

1 reviews | Active since Oct 2016

14 Mar 2025, 07:49

DISGUSTING SERVICE!!!!!

This is the worse company I have ever dealt with!!!

I canceled my service with them THREE years ago, obviously they didn't cancel it on their end so they continued to bill me obviously I didn't pay the account cos to my understanding I canceled.

They have listed my account on my credit profile which had such a negative impact on my credit score and profile, I then took this up with them they sent a email to say my account has been canceled with immediate effect only to receive a invoice the very next month.

So here I am sitting with a bad credit report and still being billed for a service I canceled and a useless company that refuses to feedback on the thousands of emails I sent them!!!!!

I would NEVER recommend anyone to this company and I will strongly advise anyone that uses them to be careful especially with their billing!!!!!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Mar 2025, 15:10
Official
Good day Heather Jensol

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
 
Please anticipate feedback shortly.

Regards,
Customer Care Department
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