BA
Bev A

1 reviews | Active since Jul 2016

14 Jul 2016, 12:22

DISGUSTING SERVICE

<p>I have been trying to get hold of ANYONE at this **** company - I was contacted in May to say that my tracker was not working. I assumed (so silly of me) that it was my tracker company that I joined when I bought my car last year, but alas, there are such snakes out there arent there.</p> <p> </p> <p>Now I find out that I have two tracking devices in my car (SERIOUSLY!!) and Mix telematics just kindly debit my account every month (would like to know where they got my banking details from).</p> <p> </p> <p>Now for the last 40 minutes i have been holding on to try and sort this out, but nobody seems to know where Sibogazi or Elaine Erasmus are - so convenient.</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Jul 2016, 07:08
Official

Dear Bev Antonie

We hereby acknowledge your post and thank you for allowing us the opportunity to assist.

I refer to our telephonic discussion and confirm that the matter has been resolved.

Please contact me directly should you require any assistance.

Kind Regards

Ranjitha Chirkut Peters

Tel +27 (0) 11 **********

Fax +27 (0) 11 **********

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