JP
Jacques P
1 reviews | Active since Apr 2022
23 Dec 2022, 13:50
Disgusting service
Useless company, full of promises and can not deliver. I took this mx3 unit because they said they could fit it the same week. Got a installation booking with reverence number etc. I had to cancel jobs i had inline to do, stayed at home the whole day. Guess what, no one pitched. I phoned the call centre and they gave me a number to call. Called the installation teams, yet their response was they are closed for the festive season. Now i have a vehicle is insured for 3rd party only. I cannot drive with my vehicle because of this. I am loosing money due to their empty promises. Absolutely disgusting service.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
28 Dec 2022, 14:25Good day Jacques D,
Thank you for bringing this to our attention.
Kindly note that the fitment partner will contact you as soon as they available.
Regards,
Customer Care Department
***
Thank you for bringing this to our attention.
Kindly note that the fitment partner will contact you as soon as they available.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Dec 2022, 14:25
Official
Good day Jacques D,
Thank you for bringing this to our attention.
Kindly note that the fitment partner will contact you as soon as they available.
Regards,
Customer Care Department
***
Thank you for bringing this to our attention.
Kindly note that the fitment partner will contact you as soon as they available.
Regards,
Customer Care Department
***
