1 reviews | Active since Jan 2022
Disgusting bunch of idiots: Specially Simon Shiba
After all the unnecessary that this business has put me through. I get an email today to confirm that my account is fine as I have posted that they handed over an account that was cancelled last year and nothing is owing to the company they handed me over to. DUH! I better not be blacklisted or my name tarnished. Best part of the email.. is the amazing …… NO APOLOGY, NO REMORSE AND NO ADMISSION OF HIS MISTAKE.. FROM dumb Simon..! Many years of support and he dare not to apologize for his incompetence for such a simple matter that went on from July 2023’ I wish more people will leave this company coz they do not care about the fact that customers pay their salaries and their customer service stinks. Absolutely pathetic and disgusting of him to handover MY details to Nimble for debt collecting that’s fully paid and cancelled becoz of his ******* service and quite a few of them. I hope agian my night are with this Mickey Mouse business is finally over!
We confirm that one of our Client Service Consultant has been in contact with you and assisted with the your inquiry.
Sincerely apologies for the inconvenience caused.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Consultant has been in contact with you and assisted with the your inquiry.
Sincerely apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Read!!! What I said. Simon did not apologize for his dumbness and incompetence.
Read!!! What I said. Simon did not apologize for his dumbness and incompetence.
We can confirm has that Management has acknowledge the complaint and an Apology Letter has been emailed through to you.
Regards,
Customer Care Department
***
We can confirm has that Management has acknowledge the complaint and an Apology Letter has been emailed through to you.
Regards,
Customer Care Department
***
As they donot answer the calls at all or emails.
Seeing you *****s gave them my details.
I am not going to continue to try calling them and keep wasting my calls that costs me money bcoz of Simon’s incompetence and dumbness for handing over a closed contract and account with no money owing to you people. So this can be finally sorted. I am not going to sit and wait for this and not know whether it’s done or not. This is your responsibility to get this to me asap as you have breached the POPIA Act and didn’t do your due diligence before handing over my personal details to another business.
As they donot answer the calls at all or emails.
Seeing you *****s gave them my details.
I am not going to continue to try calling them and keep wasting my calls that costs me money bcoz of Simon’s incompetence and dumbness for handing over a closed contract and account with no money owing to you people. So this can be finally sorted. I am not going to sit and wait for this and not know whether it’s done or not. This is your responsibility to get this to me asap as you have breached the POPIA Act and didn’t do your due diligence before handing over my personal details to another business.