Disgusting and poor service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Kgatedi K

My wifey and I have registered our vehicles with Matrix but never recieved the services we are paying for. We have been trying to communicate with them for over three months but still no response. We have requested Customer care department to call us and still no communication.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

14 Oct 2024, 10:24

Good Day Kgatedi Kgomo,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply14 Oct 2024, 10:24

Official

Good Day Kgatedi Kgomo,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***