DP
Drene P

1 reviews | Active since Oct 2017

02 Oct 2018, 12:28

Disgusted - Worst Ever

They dont even deserve one star. I have been battling constantly to cancel my policy with them. I have in the meantime sold the car with the tracking device, but my debit orders keep going off. I cant get hold of anybody in the cancellations department and none of the contact numbers work.

This is useless customer service, you cant complain, because it does not exist at all. Will have to consider other options taking into account the Consumer Protection Act.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Oct 2018, 14:56
Official

Good day Drene Du Plessis

We acknowledge your post and thank you for giving us the opportunity to speak to you.

As discussed with our Cancellations Department, the contract has been cancelled with October being the notice period.

Kind regards

Michael Africa

Customer Care Department.