SM
Slindile M
1 reviews | Active since Nov 2020
07 Jan 2021, 12:17
Disgusted
Can someone explain what going on with this tracker company, till today I'm still waiting for a supervisor Pearl to call me. Honestly I can't believe i have an account with such a horrible company with very rude consultants who knows nothing about customer service.... I'm disgusted. Can someone explain why I'm getting sms from lawyers.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
07 Jan 2021, 15:30Good Day Slindile Majozi
Kindly note that we did try to get in contact with you on the number provided however we were unsuccessful.
We have emailed you communication regarding your account. Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly note that we did try to get in contact with you on the number provided however we were unsuccessful.
We have emailed you communication regarding your account. Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Jan 2021, 15:30
Official
Good Day Slindile Majozi
Kindly note that we did try to get in contact with you on the number provided however we were unsuccessful.
We have emailed you communication regarding your account. Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly note that we did try to get in contact with you on the number provided however we were unsuccessful.
We have emailed you communication regarding your account. Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards
Noluthando Mabaso
Customer Care Department
***
SM
Slindile M's updateReviewer Update
07 Jan 2021, 16:55Thank you to whoever made an effort to call me, I’m reachable at 9am
SM
Slindile M's update07 Jan 2021, 16:55
Reviewer Update
Thank you to whoever made an effort to call me, I’m reachable at 9am
Matrix Vehicle Tracking's replyOfficial
08 Jan 2021, 12:10Good Day Slindile M
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that your query has now been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that your query has now been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Jan 2021, 12:10
Official
Good Day Slindile M
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that your query has now been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that your query has now been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***