DISGUSTED BY MATRIX TRACKING SERVICES

This company provides no emotional support and does not value its clients as long as they drain you dry while you are in trouble. I lost my car in an accident over the Easter weekend and promptly reported it (09 April) as a total loss. On the 28th April they responded with a settlement amount with a clause that said the settlement is valid until 25 April. And i questioned the dates, how do you respond on 28th and expect me to pay the settlement on 25th of the same month.

How on earth do I pay for services that are not given, since they continue to withdraw from my account. They are tracking a dead automobile. The most horrible thing is seeing charges for excursions on their June/July statement. They can see that the car is not even in the location where it was registered, and there has been no phone call to check why it is there. Why is this company ripping us off like way? When phoning to follow up, you are told to follow/use the link, when they recruit you they don't mind to be on the phone with you for hours..