SM
Sibongile M
1 reviews | Active since Jun 2011
09 Jan 2021, 13:06
Disgisting service
So disgusted with matrix, I have been unable to access my vehicle on the app, I was told my account is i arrears, but then when they check with accounts department, it is not in arrears, they keep telling me it will be fixed the next day, it is now 6 days, they deliberately inconvenience me. So unhappy with Matrix
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Matrix Vehicle Tracking's replyOfficial
11 Jan 2021, 10:23Good Day Sibongile
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that our Credit Control Department has been in contact with you and the matter has been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that our Credit Control Department has been in contact with you and the matter has been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Jan 2021, 10:23
Official
Good Day Sibongile
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that our Credit Control Department has been in contact with you and the matter has been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that our Credit Control Department has been in contact with you and the matter has been resolved.
Regards
Noluthando Mabaso
Customer Care Department
***