OM
Ofentse M
1 reviews | Active since Oct 2021
29 Jan 2024, 17:45
DISFUNCTIONAL PHONE APP
It's 2 full weeks my app not working, spoke to your agent Friday she told me its fine. Switched off my phone, restart nothing. All my apps functional but yours not.
Even deleted it and download again still saying UNKNOWN STATUS. Can someone get to the botyom of this nonsense because I'm a loyal paying client with no issues.
I'm irritated now for real.
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Replies (2)0
Replies (2)OM
Ofentse M's updateReviewer Update
30 Jan 2024, 07:20Now things are from bad to worse, since last night their WhatsApp is also disfunctional trying to escalate the issue via it.
You people must tell me if i should get one of your competitors and cancel yours, should i encounter a problem how will i report with your app and Whatsapp being ****ED UP.
You people must tell me if i should get one of your competitors and cancel yours, should i encounter a problem how will i report with your app and Whatsapp being ****ED UP.
OM
Ofentse M's update30 Jan 2024, 07:20
Reviewer Update
Now things are from bad to worse, since last night their WhatsApp is also disfunctional trying to escalate the issue via it.
You people must tell me if i should get one of your competitors and cancel yours, should i encounter a problem how will i report with your app and Whatsapp being ****ED UP.
You people must tell me if i should get one of your competitors and cancel yours, should i encounter a problem how will i report with your app and Whatsapp being ****ED UP.
Matrix Vehicle Tracking's replyOfficial
30 Jan 2024, 12:14Good Day Ofentse Maseko,
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and assist with login credentials.
Regards,
Customer Care Department
***
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and assist with login credentials.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Jan 2024, 12:14
Official
Good Day Ofentse Maseko,
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and assist with login credentials.
Regards,
Customer Care Department
***
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and assist with login credentials.
Regards,
Customer Care Department
***