MN
Mlando N
1 reviews | Active since Jun 2020
23 Oct 2020, 11:06
Disappointing
I have sent an email - weeks ago to cancel this but my account is still being changed and no one has responded to my email.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
23 Oct 2020, 12:06Good Day Mlando N
We acknowledge your post and have noted the content.
We acknowledge your post and have noted the content.
We do not agree with your statement as recorded date stamps reflect differently.
We would like to remind you that a cancellation request does not absolve you of your responsibilities as agreed to in the standard terms and conditions.
One of our consultants will be in contact to make payment arrangements for the arrears on your account as well as the notice required.
Kind regards
Kaya Payi
Customer Care Department
***
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Oct 2020, 12:06
Official
Good Day Mlando N
We acknowledge your post and have noted the content.
We acknowledge your post and have noted the content.
We do not agree with your statement as recorded date stamps reflect differently.
We would like to remind you that a cancellation request does not absolve you of your responsibilities as agreed to in the standard terms and conditions.
One of our consultants will be in contact to make payment arrangements for the arrears on your account as well as the notice required.
Kind regards
Kaya Payi
Customer Care Department
***
Kaya Payi
Customer Care Department
***