PT
Philippus T

1 reviews | Active since May 2018

25 Jul 2019, 10:44

Disappointed

Queried my account on 28 June, then 1 July, then 10 July, then 17 July, then 23 July and I've still had no response. Emails were sent to the accounts department, customer care and info. The accounts department owe me a credit. The amount is not that much, but the fact that they do not reply is a worry. A few Ref No's sent to me by email from Matrix ***2, ***0, ***6, ***3, ***4

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply25 Jul 2019, 11:00
Official
 Good Day  Philippus T
Thank you for your post and for bringing this matter to our attention.

Please allow us the opportunity to investigate your query, after which we will provide you with feedback. Kind regards Customer Care