Difficulty to cancel subscription.

I bought a Mitsubishi Mirage new about 10 years ago. We pair every month the fee without any issue. Earlier this year they called me and said the unit isn't working and needs replacement. An appointment was made but these guys never pitched. They only called a few days later to schedule another appointment whereby I cancelled the installation. After several phone calls from them and warm temper from my side I told them I don't need the unit and need to cancel my subscription. Every month they deduct a fee of R124.01 from my account whereby I dispute it and the payment been reversed by the bank.

This morning I received a call from a number+***6 telling me I own Matrix money. I said to them I cancelled the installation and don't own them anything.

These guys customer services are really bad and they don't even deserve a 1 Star

Please use any other company.

Deon Burger