TM
Tebogo M

1 reviews | Active since Nov 2022

08 Nov 2022, 12:10

Difficulties canceling subscription

Kindly assist in getting Mixtematics to cancel my tracker subscription with them being something I have struggled to have effected from as far back as May 2022 and please refere to the attached correspondence

0
Replies (5)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Nov 2022, 15:12
Official
Good day Tebogo M,

Kindly note that our agent has tried contacting you to no avail.

Kindly refer to the electronic communication sent by the agent and revert with the requested feedback.

Regards,
Customer Care Department
***
TM
Tebogo M's update08 Nov 2022, 17:48
Reviewer Update
Please try the following number as an alternative.
***
TM
Tebogo M's update08 Nov 2022, 17:54
Reviewer Update
The following reference numbers should assist among others with tracking the query;
***2
***2
***4
***8
***3
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply09 Nov 2022, 07:57
Official
Good day Tebogo M,

Kindly refer to the electronic communication sent to you and liaise with the assisting agent.

Regards,
Customer Care Department
***
TM
Tebogo M's update02 Dec 2022, 08:56
Reviewer Update
Again you guys have debited my account and not resolved my ongoing query to cancel my subscription that I am not using, gross incompetence