ML
Mmusi L
1 reviews | Active since Oct 2019
13 Oct 2023, 12:18
Device not working
The tracking device in my car hasn't been working for more than a week now. Spoke to two call center agents who stated that a technician will call to sort out. Till today nothing has happened. Very frustrating and highly disappointing service
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Matrix Vehicle Tracking's replyOfficial
13 Oct 2023, 14:49 Good Day Mmusi Loate ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Technical Department to assist with arrangements.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Technical Department to assist with arrangements.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Oct 2023, 14:49
Official
Good Day Mmusi Loate ,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Technical Department to assist with arrangements.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Technical Department to assist with arrangements.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***