NM
Novita M

1 reviews | Active since May 2018

11 May 2026, 14:08

Desperation on Matrix

I am receiving daily calls about renewing my contract with matrix, yet I have already done my cancellation with them. I even told the consultants my vehicle is sold over a year ago and this contract is cancelled why would I need to renew it. Alas the daily calls and matrix doesn’t understand

How can I renew a contract for a vehicle I no longer own

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 May 2026, 15:20
Official
Good Day Novita Mungal

Thank you for your submission. 

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. 

Please anticipate feedback shortly. 

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 May 2026, 10:10
Official
Good day Novita Mungal,

This is confirmation that we have made contact with you and the above matter was clarified.

 Should you require any further information or assistance, please don’t hesitate to reach out — we are here to help. 

Regards,
Customer Care Department
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