IM
Ipfi M
1 reviews | Active since Jun 2020
26 Sept 2024, 18:27
Debiting me after contract cancellation
For the second month consecutively I’m writing about the same complaint. My contract is cancelled yet they debiting me twice after they promised to reserve the money they deducted last month which they didn’t they debited me twice again this month
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Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
28 Sept 2024, 18:04Good Day Ipfi Mahuluhulu,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Sept 2024, 18:04
Official
Good Day Ipfi Mahuluhulu,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
