GM
Guy M

1 reviews | Active since Jun 2020

31 Mar 2022, 11:22

Debiting me after cancellation!

I cancelled my beame contract and paid off my contract settlement amount via monthly debit orders which has been paid as of a few months ago. They are still debiting my account after countless emails to their accounts dept and every time I call them no one answers. I have left a message too to no avail. If you ready this, please check my account 959395 and send me a statement of how many months you have erroneously debited me and pay me a refund ASAP! Thank you

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply31 Mar 2022, 13:22
Official
Good day Guy M,

Thank you for raising your concern and allowing us the opportunity to assist.

We can confirm an agent has assisted with your cancellation and the requested statement will be sent to you shortly.

Regards,
Customer Care Department
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