SN
Sinethemba N
1 reviews | Active since Apr 2023
17 Apr 2023, 16:04
Debited but I don't have anything with that even that stupid beamer
I'm being debited for 3 cars while I have 1 and worse I didn't Take that stupid beamer... I've been calling and all your consultant they promise to call me back same as your managers...fix your **** it's ruining my name
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Matrix Vehicle Tracking's replyOfficial
18 Apr 2023, 09:28Good Day Sinethemba Ngubo,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the request has been escalated to our Sales Department for investigation.
We are looking into the inquiry and revert the soonest.
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the request has been escalated to our Sales Department for investigation.
We are looking into the inquiry and revert the soonest.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply18 Apr 2023, 09:28
Official
Good Day Sinethemba Ngubo,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the request has been escalated to our Sales Department for investigation.
We are looking into the inquiry and revert the soonest.
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the request has been escalated to our Sales Department for investigation.
We are looking into the inquiry and revert the soonest.
Regards,
Customer Care Department
***
Customer Care Department
***