SB
Stanford B
1 reviews | Active since Oct 2023
02 Oct 2023, 11:24
Debit order still exist after cancelling
I have canceled my contract with matrix in July 2023,they still deducting on my account. Please assist im not happy with the service kindly cancel my contract.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Oct 2023, 07:35Good Day Stanford Buthelezi,
Kindly be advised that we try to contact you.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards,
Customer Care Department
***
Kindly be advised that we try to contact you.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Oct 2023, 07:35
Official
Good Day Stanford Buthelezi,
Kindly be advised that we try to contact you.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards,
Customer Care Department
***
Kindly be advised that we try to contact you.
Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
03 Oct 2023, 13:00Good Day Stanford Buthelezi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Oct 2023, 13:00
Official
Good Day Stanford Buthelezi,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***