KN
Kassim N
1 reviews | Active since Jul 2013
26 Nov 2022, 04:30
Debit order not cancelled
They confirmed that the deduction would stop in October but deductions still went off in November. Customer service is pathetic as nobody answers the calls or reply to emails. I am paying for a car i do not have. Car was sold few months ago.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
28 Nov 2022, 09:08Good day Kassim N,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and that a credit note has been created for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and that a credit note has been created for the incorrect billing.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Nov 2022, 09:08
Official
Good day Kassim N,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and that a credit note has been created for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has assisted and that a credit note has been created for the incorrect billing.
Regards,
Customer Care Department
***