SvdV
Schalk van der Vyver
1 reviews | Active since Jun 2016
03 Dec 2018, 14:06
Debit order
After almost years being a customer of the Beam - E tracker product, I have sold the vehicle and requested cancellation of my account. This was done and confirmed on the 24/10/2018. But still debit orders was taken for November and December 2018
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Matrix Vehicle Tracking's replyOfficial
03 Dec 2018, 14:15 Good Day Schalk van der Vyver
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Customer Care Department
Matrix Vehicle Tracking's reply03 Dec 2018, 14:15
Official
Good Day Schalk van der Vyver
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Customer Care Department
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Customer Care Department