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zulekha.cassim zulekha.cassim
1 reviews | Active since Jun 2017
27 Mar 2019, 11:58
Deactivation of Beame cost
Hi. If you sell your car, can you have your Beame deactivated (it is a wireless device, is it not?) and have a new device installed in your New vehicle since you are bound to a contract? Also, is there a fee to push a button to deactivate on your system? Please reply in here and dont call me as I would like to educate the public as well. Thanks
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Matrix Vehicle Tracking's replyOfficial
27 Mar 2019, 12:09Good day Zulekha Cassim
Thank you for your post and for the questions you have raised.
Can we please ask that you allow us the opportunity to speak to you first before we post the reply to your questions?
Can we please ask that you allow us the opportunity to speak to you first before we post the reply to your questions?
Kind regards
Customer Care
Matrix Vehicle Tracking's reply27 Mar 2019, 12:09
Official
Good day Zulekha Cassim
Thank you for your post and for the questions you have raised.
Can we please ask that you allow us the opportunity to speak to you first before we post the reply to your questions?
Can we please ask that you allow us the opportunity to speak to you first before we post the reply to your questions?
Kind regards
Customer Care
Matrix Vehicle Tracking's replyOfficial
27 Mar 2019, 12:59Good day Zulekha Cassim
Thank you for allowing us the opportunity to speak to you regarding the query you have raised.
We confirm that the questions you raised were answered by the consultant that called you.
The cancellation of the old unit will be processed once the installation of the new unit has been completed.
One of our Sales consultants will contact you tomorrow to assist with the installation of the new unit as requested.
Kind regards
Michael Africa
Customer Care
(011) 6***
Matrix Vehicle Tracking's reply27 Mar 2019, 12:59
Official
Good day Zulekha Cassim
Thank you for allowing us the opportunity to speak to you regarding the query you have raised.
We confirm that the questions you raised were answered by the consultant that called you.
The cancellation of the old unit will be processed once the installation of the new unit has been completed.
One of our Sales consultants will contact you tomorrow to assist with the installation of the new unit as requested.
Kind regards
Michael Africa
Customer Care
(011) 6***