WJ
William J
1 reviews | Active since Jul 2020
04 Nov 2022, 11:59
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I am getting tired of this, I have even called to try and get a settlement to close this whatever it is. I was promised a call back with no response, the person handling this account refuses to contact me by email or by phone call.
This matter needs to be resolved ASAP. I requested a cancellation early in the year and no response. Yet every month I am debited and sent an invoice. This is ******ion at its best. This is by far the worst company I have ever dealt with.
Are you guys waiting for the bill to reach a certain threshold because you guys are doing bad and need money? LOL
I have all the emails of requests.
I highly doubt they have telephone records
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
04 Nov 2022, 13:58Good day William Seth J,
Thank you for affording us an opportunity to assist.
We can confirm that an agent has assisted with the cancellation process and settlement amount payable.
Regards,
Customer Care Department
***
Thank you for affording us an opportunity to assist.
We can confirm that an agent has assisted with the cancellation process and settlement amount payable.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Nov 2022, 13:58
Official
Good day William Seth J,
Thank you for affording us an opportunity to assist.
We can confirm that an agent has assisted with the cancellation process and settlement amount payable.
Regards,
Customer Care Department
***
Thank you for affording us an opportunity to assist.
We can confirm that an agent has assisted with the cancellation process and settlement amount payable.
Regards,
Customer Care Department
***
