QM
Queen M
1 reviews | Active since Dec 2018
26 Jun 2020, 16:41
day light ********
i had a cartrack contact with them & as i was not happy i requested to cancel & i paid the quoted settlement & submitted proof of payment but still they debited my account .I then lodge a complaine & the send me a cancellation letter it was last year in November.This year they still debiting my account as i have stopped that debit order it reflects as the debit order iwas rejected & it reflects badly on my credit profile & i have been sending numerous emails & none is willing to attend . I regret heve a contract with this ********
Helpful (0)
Replies (3)0
Replies (3)Matrix Vehicle Tracking's replyOfficial
29 Jun 2020, 08:46Good day Queen M,
Kindly note that your query has been escalated to the relevant department and they will contact you shortly.
Regards,
Suntré Smal
Consumer Services Manager
***
Kindly note that your query has been escalated to the relevant department and they will contact you shortly.
Regards,
Suntré Smal
Consumer Services Manager
***
Matrix Vehicle Tracking's reply29 Jun 2020, 08:46
Official
Good day Queen M,
Kindly note that your query has been escalated to the relevant department and they will contact you shortly.
Regards,
Suntré Smal
Consumer Services Manager
***
Kindly note that your query has been escalated to the relevant department and they will contact you shortly.
Regards,
Suntré Smal
Consumer Services Manager
***
Matrix Vehicle Tracking's replyOfficial
29 Jun 2020, 10:15Good day Queen M,
Kindly note that the Debtors Department is trying to get hold of you.
Kindly advise on a suitable time for a call or an alternative contact number.
Regards,
Suntré Smal
Consumer Services Manager
***
Kindly note that the Debtors Department is trying to get hold of you.
Kindly advise on a suitable time for a call or an alternative contact number.
Regards,
Suntré Smal
Consumer Services Manager
***
Matrix Vehicle Tracking's reply29 Jun 2020, 10:15
Official
Good day Queen M,
Kindly note that the Debtors Department is trying to get hold of you.
Kindly advise on a suitable time for a call or an alternative contact number.
Regards,
Suntré Smal
Consumer Services Manager
***
Kindly note that the Debtors Department is trying to get hold of you.
Kindly advise on a suitable time for a call or an alternative contact number.
Regards,
Suntré Smal
Consumer Services Manager
***
Matrix Vehicle Tracking's replyOfficial
29 Jun 2020, 10:40Good day Queen M.
Kindly refer to the e-mail sent by the Accounts Department with the resolutions of the query.
Regard,
Suntré Smal
Consumer Services Manager
***
Kindly refer to the e-mail sent by the Accounts Department with the resolutions of the query.
Regard,
Suntré Smal
Consumer Services Manager
***
Matrix Vehicle Tracking's reply29 Jun 2020, 10:40
Official
Good day Queen M.
Kindly refer to the e-mail sent by the Accounts Department with the resolutions of the query.
Regard,
Suntré Smal
Consumer Services Manager
***
Kindly refer to the e-mail sent by the Accounts Department with the resolutions of the query.
Regard,
Suntré Smal
Consumer Services Manager
***
