SM
Sam M

1 reviews | Active since Mar 2013

21 Apr 2023, 08:02

Day light *******

Hi,

Why am I debited triple the amount for my car tracker system? This was never communicated to me. I only know +R170 to be debited from my account. According to your statement, I am still changed for car that was cancelled 5months ago. This is daylight ******* Regards Sam Account Nr: 709067

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply21 Apr 2023, 09:43
Official
Good Day  Sam Moche ,

Kindly provide a convenient time for an agent to assist.  We have tried calling to no avail.

Regards,
Customer Care Department
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SM
Sam M's update21 Apr 2023, 10:04
Reviewer Update
You Can call now
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply21 Apr 2023, 10:52
Official
Good day Sam Moche,

Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.

We can confirm that an agent has assisted confirmed credits have been processed.

Regards,
Customer Care Department
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