JR
Jessica R
1 reviews | Active since Mar 2026
03 May 2026, 05:06
Day *** of Matrix’s Incompetence
After not properly correcting my credited statement since they owed me, now I owe them apparently. It’s been 6 MONTHS of a back & forth about the same thing. I’m definitely cancelling my contract with them now. What a horrible business. They don’t know how to conduct their admin & finances, get proper trained people who know what they’re doing.
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Matrix Vehicle Tracking's replyOfficial
04 May 2026, 10:06Good day Jessica Rumo,
Thank you for your submission.
This serves as confirmation that you were previously assisted and advised accordingly.
Applicable credits for the Panic services were processed. An email has been sent to your registered email address with further details and assistance.
Please do not hesitate to contact us should you require any additional support.
Kind regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply04 May 2026, 10:06
Official
Good day Jessica Rumo,
Thank you for your submission.
This serves as confirmation that you were previously assisted and advised accordingly.
Applicable credits for the Panic services were processed. An email has been sent to your registered email address with further details and assistance.
Please do not hesitate to contact us should you require any additional support.
Kind regards,
Customer Care Department
***
Customer Care Department
***