LS
Lendl S

1 reviews | Active since Feb 2017

27 Feb 2017, 11:56

Customer Service

<p>I am really disappointed that i have to come onto this website just to try and get hold of Beame/Mixtalimatic/Matrix. I have really a basic query but i have been struggling from last week to get hold of you guys. Firstly i tried leaving a message via you website for a consultant to contact me. I did that twice and nothing happened. Then i downloaded your App and tried registering a profile for some sort of self help. After filling my info on the app, i recieved a notification that an agent will be in contact with me. Guess What? Nothing. So i guess the only thing i can do is call the call centre right. Tried that too! Twice infact however the phone only rings for a long time and then cuts you off. Lets see if i can get my very small query solved via this platform.</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Apr 2018, 14:54
Official

Dear Lendl Schoeman

Thank you for getting in touch with us. If your query has not yet been attended to, please send your name and contact details to *** so that we can assist you further.

Kind Regards

Thato Mashimbye
Customer Care Supervisor

***