Customer Service

Today I called Telematics' call center to request cancellation of a vehicle tracking contract that they have provided for many years for my vehicle. I did not have my account number details but Hazel was willing to take down my ID number and assist with my request. I found her to be very competent, professional and patient with me cause I had so many questions. She explained the entire process in detail and it was absolutely brilliant to deal with a breath of 'fresh air'. Hazel is an asset and to Telematics I think she needs to be recognized for her effort. We all dread calling call centers but Hazel made my day.