AG
Avesshen G

1 reviews | Active since Oct 2017

03 Oct 2017, 10:06

Customer care never answers the phone

Been trying to call customer care for two days now, each time the phone rings non stop for 30min till I give up and hung up!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Oct 2017, 11:10
Official

Dear Avesshen Govender

We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.

I refer to your telephonic discussion with our Retentions Department and confirm that the cancellation of your unit is currently underway and confirmation will be sent to you shortly

Please do not hesitate to contact me should you require further assistance

Kind regards

Thato Mashimbye

Customer Care Supervisor

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