AM
Anele M
1 reviews | Active since Jan 2019
14 Dec 2022, 13:42
****** and not reliable at all
Good day
I am having ongoing on complaint with Matrix. I cancelled their value added product for road protect long time ago in june last year but been adding the amount ever since and i ended not paying the account thinking they will removed the road protect. i also query about my popia act. when they sending me their statement. they not protecting my information, i feel like they are reckless about my information and they are ******. i will not pay them, until the remove all those different about for the road protect, they have handed over my account to MBD now. they tarnishing my name . i will sue you
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Replies (1)Matrix Vehicle Tracking's replyOfficial
14 Dec 2022, 16:29Good day Anele M,
Your post is acknowledged and the content thereof is noted.
Kindly note that the VAS was cancelled on your account on request in 2021. An agent will contact you tomorrow to assist with the outstanding balance on your account.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
Kindly note that the VAS was cancelled on your account on request in 2021. An agent will contact you tomorrow to assist with the outstanding balance on your account.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply14 Dec 2022, 16:29
Official
Good day Anele M,
Your post is acknowledged and the content thereof is noted.
Kindly note that the VAS was cancelled on your account on request in 2021. An agent will contact you tomorrow to assist with the outstanding balance on your account.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
Kindly note that the VAS was cancelled on your account on request in 2021. An agent will contact you tomorrow to assist with the outstanding balance on your account.
Regards,
Customer Care Department
***
