MM
Magangeni M
1 reviews | Active since Sept 2019
02 Oct 2022, 09:28
****** and happy to collect our money
******, they are happy to install and get new business but when it comes to canceling tracking units for the cars sold and not under contract they don't take calls and collect your money every month, I have 7 cars with their tracking unit and 3 already sold but I'm unable to cancel the old unit but I must take new ones and they are not available to take calls and assist but collect money monthly . I'm now going to reverse the debit order until someone assist me to cancel.
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Matrix Vehicle Tracking's replyOfficial
03 Oct 2022, 09:53Good day Magangeni M,
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with you cancellation.
Regards,
Customer Care Department
***
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with you cancellation.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Oct 2022, 09:53
Official
Good day Magangeni M,
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with you cancellation.
Regards,
Customer Care Department
***
Thank you for raising your concern and allowing us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with you cancellation.
Regards,
Customer Care Department
***