MB
Melisha B
1 reviews | Active since Apr 2018
31 Dec 2020, 21:32
******
Matrix loves to double debit their clients check your bank account. These ****** debited my account 23rd December another debit order today 30th December. Its ridiculous that a reputable company like Matrix can do this to clients. Im thinking of using Netstar this is pathetic. Please don't even consider Matrix in SA. Account dependent will just say you in arrears
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Matrix Vehicle Tracking's replyOfficial
04 Jan 2021, 09:51Good Day Melisha Barlow
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that the debit order dates for December 2020 and January 2021 have been discussed with you in detail.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that the debit order dates for December 2020 and January 2021 have been discussed with you in detail.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Jan 2021, 09:51
Official
Good Day Melisha Barlow
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that the debit order dates for December 2020 and January 2021 have been discussed with you in detail.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your account query.
We confirm that the debit order dates for December 2020 and January 2021 have been discussed with you in detail.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***