NM
Ntombi M
1 reviews | Active since May 2020
01 Sept 2021, 07:01
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Yet again after paying the settlement, debit order comes again, please stop it . This Is really unprofessional people has to complain for u to take action with you non existent call centre. Be warned never go for beame or mix telematics you will regret it
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Matrix Vehicle Tracking's replyOfficial
01 Sept 2021, 10:00Good Day Ntombi M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
Kind Regards
Noluthando Mabaso
Noluthando Mabaso
Customer Care Department
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Matrix Vehicle Tracking's reply01 Sept 2021, 10:00
Official
Good Day Ntombi M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
Kind Regards
Noluthando Mabaso
Noluthando Mabaso
Customer Care Department
***
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