TM
Tsediso M
1 reviews | Active since Sept 2017
22 May 2024, 09:55
******** credit listing
This company ********ly listed an account on the beaure as a car loan. Is there a car loan of R199? I see what's happening here, firstly before I take legal action and report to the relevant authorities, kindly take this as communication that I am requesting mix telematrics to remove the incorrect "car loan" account on my credit beaure. I have never taken any credit, fees or whatsoever monetary from you and cancel this nonsense I don't want it. I will move my tracking device. I have another one installed anyway.
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Matrix Vehicle Tracking's replyOfficial
24 May 2024, 06:50Good Day Tsediso Leonard Musi,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our accounts department for further investigation.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our accounts department for further investigation.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply24 May 2024, 06:50
Official
Good Day Tsediso Leonard Musi,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our accounts department for further investigation.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that the Client Service Representative has been in contact with you and the matter has been escalated to our accounts department for further investigation.
We apologize for the inconvenience caused.
Regards
Customer Care Department
***