BS
Brian S

1 reviews | Active since Sept 2014

03 Jul 2015, 10:36

Couldnt be bothered to call

I went onto beame web site to ask them to remove a unit from a car.<br> Its 3 days and I'm still waiting for someone to decide to make an effort to call me.<br> I'd hate to know what happens if the car is ******!!!<br> <br> PATHETIC

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Jul 2015, 12:38
Official
Hello wefbjr guilgfsef,

We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.

I refer to your discussion with Botsana confirming that we don't remove beam unit on vehicles.

The contract cancellation can only be processed as soon as we receive confirmation from the bank that the vehicle has been reposes .

I will remain in contact with you in order to ensure your satisfaction.


Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za