RC
Roelita C
1 reviews | Active since Aug 2021
02 Aug 2021, 09:26
Contravention of POPIA
Matrix is still calling me weekly to try and sell something. This is in contravention of the POPIA. Not only do I NEVER tick a box to receive marketing calls or for my data to be shared with third parties, but I ALSO ask them EVERYTIME they call to take my details off the calling list.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
02 Aug 2021, 10:07Good Day Roelita Cloete
Thank you for taking my call.
We have escalated your query for your details to be removed from the call centers contact list.
We apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call.
We have escalated your query for your details to be removed from the call centers contact list.
We apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Aug 2021, 10:07
Official
Good Day Roelita Cloete
Thank you for taking my call.
We have escalated your query for your details to be removed from the call centers contact list.
We apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call.
We have escalated your query for your details to be removed from the call centers contact list.
We apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***