WZ
Wesleigh Z

1 reviews | Active since Aug 2010

26 Oct 2021, 11:39

Contravening the POPPI act

I am tired of your rude sales spam calls!. Your consultants are constantly calling, i have requested on numerous occasion to stop the spam calls. I have asked to speak to a manager, and the consultant just hangs up the phone. The Poppi act prohibits unsolicited direct marketing, which you have no problem ignoring! This is not ok, and needs to stop! I do not require the use of your pathetic systems, as I already have tracking in my vehicle with a leading company.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply26 Oct 2021, 12:23
Official
Good Day Wesleigh W

Thank you for affording me the opportunity to assist you concerning your query.

We have escalated your query for your details to be removed from the contact centers contact lists, and have also requested for the call you spoke to the consultant who was rude over the phone.

Please accept our apologies for the behavior of the consultants.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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