nN
nemusundarudzani N
1 reviews | Active since Aug 2015
10 May 2022, 09:37
Contract Cancellation not being attended too.
I have been trying to cancel my contract with mix telematics for the past 12 months now, now i had to pay an amount I didn’t want to pay coz when i send a cancellation email no one replies or do anything, when you call they transfer you but no one picks up. I have paid their last amount, sent an email still no reply… can someone please help me.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
10 May 2022, 15:44Good day Rudzani R
Please accept our apologies for the delayed response.
We can confirm that a consultant was in contact with you and provided with a correct settlement amount with a discounted amount as promised.
We await for proof of payment as communicated.
Kind Regards
Customer Care Department
***
Please accept our apologies for the delayed response.
We can confirm that a consultant was in contact with you and provided with a correct settlement amount with a discounted amount as promised.
We await for proof of payment as communicated.
Kind Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply10 May 2022, 15:44
Official
Good day Rudzani R
Please accept our apologies for the delayed response.
We can confirm that a consultant was in contact with you and provided with a correct settlement amount with a discounted amount as promised.
We await for proof of payment as communicated.
Kind Regards
Customer Care Department
***
Please accept our apologies for the delayed response.
We can confirm that a consultant was in contact with you and provided with a correct settlement amount with a discounted amount as promised.
We await for proof of payment as communicated.
Kind Regards
Customer Care Department
***