IM
Ipfi M
1 reviews | Active since Jun 2020
26 Aug 2024, 09:39
Contract cancellation
I have cancelled my account with them but they keep debiting me, when I call to inquire they keep putting me through to someone that never picks up the call. I have been calling them for the past 3 hours and I keep going through the same process. This is very unprofessional
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
26 Aug 2024, 10:36Good Day Ipfi Mahuluhulu,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply26 Aug 2024, 10:36
Official
Good Day Ipfi Mahuluhulu,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
IM
Ipfi M's updateReviewer Update
12 Feb 2025, 12:42This matter was never resolved from August till this day I can not get anyone to assist me. I’m very disappointed when I call they keep transferring me from one person to another person. I regret ever using your terrible services
IM
Ipfi M's update12 Feb 2025, 12:42
Reviewer Update
This matter was never resolved from August till this day I can not get anyone to assist me. I’m very disappointed when I call they keep transferring me from one person to another person. I regret ever using your terrible services