C
Charl
1 reviews | Active since Feb 2024
10 Jul 2025, 09:31
******** contract amendment
Very unhappy with Matrix, they changed the contract duration from 24 to 36 months without my consent.
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Matrix Vehicle Tracking's replyOfficial
10 Jul 2025, 10:03Good Day Charl
Thank you for your submission,
As per your contract with Mix Telematics, you've entered into a 36-month agreement, and terminating before completion may incur a settlement fee.
For further assistance, feel free to email us, message us on Facebook, or call us at ***.
Regards,Customer Care Department***
Thank you for your submission,
As per your contract with Mix Telematics, you've entered into a 36-month agreement, and terminating before completion may incur a settlement fee.
For further assistance, feel free to email us, message us on Facebook, or call us at ***.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply10 Jul 2025, 10:03
Official
Good Day Charl
Thank you for your submission,
As per your contract with Mix Telematics, you've entered into a 36-month agreement, and terminating before completion may incur a settlement fee.
For further assistance, feel free to email us, message us on Facebook, or call us at ***.
Regards,Customer Care Department***
Thank you for your submission,
As per your contract with Mix Telematics, you've entered into a 36-month agreement, and terminating before completion may incur a settlement fee.
For further assistance, feel free to email us, message us on Facebook, or call us at ***.
Regards,Customer Care Department***