MK
Mabree K
1 reviews | Active since Jan 2020
25 Jun 2021, 08:44
CONSTALTANT MANNER OF APPROACH RUDE...FROM BEAMI TRACKING SERVICES
WHAT AN ATTITUDE I GOT FROM A LADY BY THE NAME OF SIGA MKHUMISE FROM BEAMI TRACKING DEVISE i phoned to check on what exactly do they offer since my battert was flat..she says the cover is only for theft and ******* i then asked why didnt they phone she says because it is wireless and then asked why then must i have a tracker which i must call when the car is lost...SHE RUDELY EXPRESSED ON HOW ITS MY CAR AND MY CHOICE ON WHAT EVER I CHOOSE....WHAT KIND OF CUSTOMER SERVISE IS THAT!!! SO SAD
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Matrix Vehicle Tracking's replyOfficial
25 Jun 2021, 10:02Good Day Mabree Kuhlemoya
Thank you for allowing me the opportunity to resolve your query.
We have also updated your vehicle registration number and sent an sms with your login details.
We have escalated your query to management and we do apologize for the service you received.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for allowing me the opportunity to resolve your query.
We have also updated your vehicle registration number and sent an sms with your login details.
We have escalated your query to management and we do apologize for the service you received.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Jun 2021, 10:02
Official
Good Day Mabree Kuhlemoya
Thank you for allowing me the opportunity to resolve your query.
We have also updated your vehicle registration number and sent an sms with your login details.
We have escalated your query to management and we do apologize for the service you received.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for allowing me the opportunity to resolve your query.
We have also updated your vehicle registration number and sent an sms with your login details.
We have escalated your query to management and we do apologize for the service you received.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***