AN
Ayabuya N
1 reviews | Active since Jun 2013
06 May 2015, 18:40
Conned with benefits that I do not require
I requested that the extra beame functionality to be cancelled of my policy yet the debit order went off for something I do not need anymore, as I did contact them and they didnt bother to contact me, I am totally not impressed.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
06 May 2015, 19:03Hello Ayabuya,
We thank you for bringing your query to our attention and for allowing us the opportunity to assist you.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
We have tried to contact you with no success. We will investigate the matter and provide you with feedback as soon as possible.
Should you require any further assistance please do not hesitate to contact us directly.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for bringing your query to our attention and for allowing us the opportunity to assist you.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
We have tried to contact you with no success. We will investigate the matter and provide you with feedback as soon as possible.
Should you require any further assistance please do not hesitate to contact us directly.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
Matrix Vehicle Tracking's reply06 May 2015, 19:03
Official
Hello Ayabuya,
We thank you for bringing your query to our attention and for allowing us the opportunity to assist you.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
We have tried to contact you with no success. We will investigate the matter and provide you with feedback as soon as possible.
Should you require any further assistance please do not hesitate to contact us directly.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for bringing your query to our attention and for allowing us the opportunity to assist you.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
We have tried to contact you with no success. We will investigate the matter and provide you with feedback as soon as possible.
Should you require any further assistance please do not hesitate to contact us directly.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***