TTL
Tsêtso Thato Lebelo

1 reviews | Active since Apr 2022

11 Mar 2024, 09:23

Complaint sies!

You guys are such ******! Busy calling me with payments…it’s been close to two years and you still don’t want to send me the correct recordings of the sales call that was made to me! I will sue you guys for harassing me for payments but don’t want to send the correct recordings to me! Your Businesses is a disgrace because Quality Management doesn’t do their jobs and agents that will lie just for sale! I do not recommend anybody working with with such ******! Sies!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Mar 2024, 13:44
Official
Good Day Tsêtso Thato Lebelo

Thank you for allowing us the opportunity to investigate your query.

Kindly be advised that you have been provided with the opportunity to listen to all the voicelog contracts pertaining to to the contractual agreement you have with us.

Please note that the contract was cancelled as per your request and that you are still liable for the outstanding balance on your account as discussed with our Credit Control Department.

Regards
Customer Care Department
***