TM
Thobile M
1 reviews | Active since Jun 2017
09 Jul 2022, 18:25
Complaint not resolved
3 weeks later I still have had no feedback from my long outstanding complaint. I was called and promised a call back later but instead I’m getting emails which shows that nothing was done. Every month without fail they take money from my account. If you want piece of mind please don’t use matrix
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Matrix Vehicle Tracking's replyOfficial
11 Jul 2022, 11:12Good day Thobile M
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed that you were advised of the payment and agreed to it as per the call recording that you requested.
Please note that you are liable for the outstanding balance on your account
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed that you were advised of the payment and agreed to it as per the call recording that you requested.
Please note that you are liable for the outstanding balance on your account
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Jul 2022, 11:12
Official
Good day Thobile M
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed that you were advised of the payment and agreed to it as per the call recording that you requested.
Please note that you are liable for the outstanding balance on your account
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed that you were advised of the payment and agreed to it as per the call recording that you requested.
Please note that you are liable for the outstanding balance on your account
Regards
Customer Care Department
***