NM
Noxolo M

1 reviews | Active since Apr 2024

04 Oct 2024, 12:43

Complaint

This is actually a complaint, i have been sending numerous emails to this company regarding changing the contact details on my tracking services however even today it's not actioned, when you call their line no one picks up the phone. Thier customer service is really poor, i would never refer anyone to use Matrix services to be honest. Should something happen to my cars i will hold them liable.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Oct 2024, 07:23
Official
Good Day Noxolo Mali,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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