1 reviews | Active since Jun 2017
Complaint
About two to three weeks ago , I raised an enquiry with this company recording my displeasure of them double dipping into my account. About 4 to 5 months ago, i did an upgrade with them and two new units were fitted , I was told that the installer did not notify the company that the units were replaced and one should be canceled for the other. I fitted two units into two cars. I called about two to three weeks and was promised that the matter will be rectified and up to date, nothing has happened. This is against all good principles of conducting business and I will not be upgrading with them in the future. They are quick to call and ask for business but when it comes to addressing problems they just don't care. I called again today, 07 Nov 2024 to speak to a manager, they cannot find a manager. I am dussapointed
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
I certainly will not promote this business and neither will I speak good of any service, because there is none.
I certainly will not promote this business and neither will I speak good of any service, because there is none.