dM
dikeleko M
1 reviews | Active since Oct 2020
20 Dec 2023, 16:09
Complain about Telematics Beame tracker
I am not happy about the above company, I took the policy with them, and I told the guy that was helping me that I might cancel this policy because we are at the mall, they were standing at the mall, after I told my husband about it, he then after a month sell the car. The car is in his name. I wrote them a cancelation letter two times, even today they are still calling me, trying to deduct money from my account and they are charging necessary charges for me, the unpaid item from my bank is 147 rand and I don't want that.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Dec 2023, 14:19Good Day Dikeleko Moeng ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Dec 2023, 14:19
Official
Good Day Dikeleko Moeng ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards,
Customer Care Department
***