GH
Gary H
1 reviews | Active since Oct 2018
12 Jun 2023, 13:08
Company is a DISGRACE
This company is a disgrace with no honesty or integrity.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
12 Jun 2023, 14:01Good day Gary Hodge,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit for the incorrect billing.
The request has been escalated to Finance Department to process the refund into your account.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit for the incorrect billing.
The request has been escalated to Finance Department to process the refund into your account.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Jun 2023, 14:01
Official
Good day Gary Hodge,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit for the incorrect billing.
The request has been escalated to Finance Department to process the refund into your account.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit for the incorrect billing.
The request has been escalated to Finance Department to process the refund into your account.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***