COMMUNICATION BY TELEPHONE AND SMS

My review is not about the tracking service, but about the lack of proper communication. I received a SMS that my account is in arrears. No amount or reconciliation of how it is made up. No bank account details. If you phone there are high call volumes, but you can leave a message. You leave a message, but they do not call you back. Two days later the same thing. This time your message is interrupted and cut off?

I do not want my tracking service to be discontinued.

Thanks

Louw van der Walt